The delivery of the goods takes place via a courier company.

Shipping costs are as follows:

  • free delivery for orders over PLN 500.00

  • package up to 30 kg (worth less than PLN 500):

  • for cash on delivery PLN 25

  • with a prepayment of PLN 19

Orders weighing more than 30 kg will be divided into smaller parcels up to 30 kg

Information about the cost of transport is also provided in the Cart when ordering.

Shipments of goods are carried out on the business day following the date of order confirmation (tantamount to confirmation of the funds being credited to the seller's account)

The delivery of goods takes 24 to 48 hours from the moment of receipt of the goods by the shipping company.

Goods heavier than 30 kg and of large dimensions will be transported on pallets up to 600 kg by a shipping company. The Freight Forwarder may expect the Buyer to return transport pallets or substitute pallets, identical to the pallets used in the delivery.

The return of the goods takes place using the return and withdrawal form available on the ROOKS.PL website.

The return of the goods is possible up to 14 days from the date of purchase specified in the purchase document. Which means that on the 14th day, the returned goods must be delivered to the Seller's warehouse.

Withdrawal from the contract: the consumer must complete and sign the withdrawal form attached to the product and send it to the seller's address or by e-mail: